top of page

Only available for Logged-in member. Please login or register to access this information.

Or use the Temporary User that we have provided to you via email.

expiry time ​

WSSFCEX-GHC

Manual for WSSFC-ATH | FW3

Normally Stock

Replaced by

Replaced by

Item codes
FW Released Date
Changes Information
WSSFC-ATH-11; WSSFC-ATH-15
15/01/2025
Add process values on memory map; Add RC5-RC7; Update cycles of 15-min; Add PRODUCTION_CYCLE

1
QUICK INSTALLATION GUIDE

1.1 Introduction

WSSFC-ATH is the Sigfox Integrated Ambient Humidity & Temperature Sensor, it utilises Digital capacitance humidity sensor to deliver high accuracy and stable measurement. The sensor probe comes with Integral type for the most applications, while the Remote type sensor with cable allows customer to install the sensor in applications where the sensor probe and wireless transmitter part need to be separated. The sensor will transmit data in kilo-meters distance to Sigfox basestation. WSSFC-ATH can support all regions of Sigfox network in over the World, RC1, RC2, RC3, RC4, RC5, RC6, RC7. Some typical applications are environment monitoring for office, warehouse, data-center, hospital, agriculture...

How the sensor connect to system?

The architecture of the Sigfox system
The architecture of the Sigfox system

System components:
  1. The end nodes are Sigfox-Ready Sensors or Actuators;

  2. The Sigfox Base Stations (installed and operated by Sigfox Operator);

  3. The Sigfox Back-End (Operated by Sigfox Company);

  4. The Application Server is the destination software users want to utilize the data from/to Sigfox-Ready sensors/ actuators.


How do you set up the Sigfox-Ready device and get its data to the Application Software? Please follow these steps:
  1. Contact the local Sigfox Operator to sign a Data plan contract. You will be provided an account;

  2. Log in to the Sigfox Back-end by your own account then add the Sigfox-Ready Devices. Please follow the guidelines of Sigfox back-end;

  3. Configure the callback or data forwarding from the Sigfox Back-end to the Application Software. Please follow the guidelines of Sigfox back-end;

  4. Once the payload is on the Application server, decode data from Payload. Please check Section 1.9 for the Payload document.

1.2 Application Notes

For Applications

Automatic Ventilation System, Facility Monitoring, Indoor Air Quality Monitor, Warehouse Monitoring, Temperature Monitoring

Notes

  • Accuracy: Determine the required accuracy level.

  • Operating Temperature Range: Ensure within your application's temperature range.

  • Response Time: Select a sensor with an appropriate response time.

  • Size and Power Consumption: Opt for small form factors and low power consumption for portable or battery powered applications.

  • Environmental Compatibility: Assess compatibility with the operating environment, including exposure to chemicals and contaminants.

1.3 When does device send Uplink messages?

The device will send uplink messages in the following cases:


Case 1: After power-up in the 60s, the device will send the first message called START_UP. The payload will tell the user the HW version, FW version, and current configuration of the device;


Case 2: Then, in every interval time (pre-configured), for example, 10 minutes, it will send the message called CYCLIC_DATA. The payload will tell the user the following data like measured values, battery level, and alarm status...

To change the cycle of data sending, you can change the value of the parameter: CYCLIC_DATA_PERIOD.


Case 3: If ALARM_ENABLED=1, the device will send ALARM message immediately when device switches from Normal state to Alarm state. It will repeat sending ALARM messages in predefined ALARM_PERIOD time interval (default is 10 minutes) if the Alarm state still exist;


Case 4: During the commissioning, testing, or calibration sensor, the user can force the device to send the uplink message to get the data immediately. This message is called FORCE_DATA. The payload will provide data like raw measured value, scaled measured values, battery level, and alarm status... It can be forced by applying the magnet key on the reed switch in 1s;


Case 5: If users want to change the configuration immediately, they don't need to wait until the next cyclic data-sending message; instead, they can force the device to send a special uplink message so that the device can get the new downlink message. This uplink message is named PARAMETERS_UPDATE. It can be forced by applying the magnet key in more than 5s.


Case 6: In every interval time (pre-configured), for example, 24 hours, it will send the message called HEARTBEAT. The payload will tell the user the following data like hardware version, firmware version, current sensor configuration

1.4 Default Configuration

This humidity sensor has the default configuration, however, those parameters can be changed. The user can change the configuration on the wireless transmitter so that the complete sensor (transducer + wireless) delivers the proper output value. Please check the Payload document for more information.

1.5 Battery/ Power Supply

The Device uses below batteries:

  • Battery type: Primary battery

  • Battery size and Voltage: AA 1.5 VDC

  • Number of batteries: 02

  • Recommended batteries: Energizer® L91 or equivalent from Duracell;

Battery Installation

Open the housing of the sensor by unscrewing 2 hexagon screws and insert the batteries into the battery holder

Re-install the housing, pay attention to put the PCB edge into the middle guiding slot of the box inside as shown below)




Note:

Please take note on the polarity of the battery.


Understanding the battery levels:

  • Level 3 (4 bars): battery energy is 60-99%

  • Level 2 (3 bars): battery energy is 30-60%

  • Level 1 (2 bars): battery energy is 10-30%

  • Level 0 (1 bar): battery energy is 0-10%

1.6 What's in the Package?



1.7 Guide for Quick Test

With the default configuration, the device can be connected quickly to the Sigfox Network by the following steps.


Step 1: Prepare the values of communication settings
  • Device ID: Get Devive ID on the device nameplate 

  • Device PAC: Get Devive PAC on the device nameplate 


Note: All Sigfox sensors are pre-configured with the correct RC before delivery. The settings of Device ID, Device PAC, and RC could also be read from the device memory map. Please reference Section 3.2 Sensor configuration for details.


Step 2: Add the device to the Sigfox Backend

Please refer to the below Section 1.10 for details.


Step 3: Install the batteries to the device

Please refer to Section 1.5 above for instructions on battery installation.

After installing the battery in 60 seconds, the first data packet will be sent to the Sigfox network. After receiving the first data packet, the time of another packet depends on the value of the parameter: CYCLIC_DATA_PERIOD. Additionally, you can use a magnet key to touch the magnetic switch point on the housing within 1 second to initiate force packet of the device to send data instantly and the LEDs on the housing will be lit with SKY BLUE color.


Note:

If the device is required to connect to the external power, the correct external power supply must be connected to the device power connector. Refer section 1.8 INSTALLATION for details of the power wiring


If the device is required to connect to external sensor, the connection must be implemented before power up. Refer section 1.8 INSTALLATION for details of the wiring


If device is required the calibration for correct measurement, the calibration must be implemented. Refer detail at section 3.3 Calibration/ Validation.


Step 4: Decode the payload of the receiving package

Please refer to Section 1.9 Payload Document and Configuration Tables for details of decoding the receiving packet to get the measured values.

1.8 Installation

Dimension Drawings and Installation Gallery (Photos and Videos)

Please follow the checklist below for a successful installation:

1. Have you studied the dimensions of the device as above drawings?
 

2. Have you tested and make sure the device have been connected successfully as Section "1.7 Guide for Quick Test" above?
 

3. Have the device been configured properly as per Section 3.2 below?
 

4. Have the device been calibrated or validated as per Section 3.3 below?
 

5. Then you can start to install the device at site. Please check the following Installation Notes for Sensor Part (if available) before installation.

Installation Notes for Sensor Part (if available)

Consider these factors when installing the humidity sensor:

  • Contamination: Although capacitive sensors are generally resistant to contamination, exposure to certain chemicals or aggressive environments may affect the dielectric material and alter the sensor’s performance.

  • Electromagnetic interference (EMI): Capacitive sensors can be susceptible to EMI, which may cause inaccurate readings. Proper shielding and grounding techniques can help minimize the impact of EMI on sensor performance.

  • Dust level: the sensor filter might be stuck and the measurement will be inaccurate if the dust level is high for long time.

Installation Guide for Main Device

Check the Location for the best RF Signal

Make sure the site is good enough for RF signal transmission.


Tip: To maximize the transmission distance, the ideal condition is Line-of-sight (LOS) between the sensor and the Base Station. In real life, there may be no LOS condition. However, the sensor still communicates with the Base Station, but the distance will be reduced significantly.


DO NOT install the wireless sensor or its antenna inside a completed metallic box or housing because the RF signal can not pass through the metallic wall. The housing is made from Non-metallic materials like plastic, glass, wood, leather, concrete, and cement…is acceptable.


Installation for outdoor application

For outdoor application, the solar radiation shield must be added to the sensor

Use hex screw driver to fix the shield to the sensor head




Mounting the Device on the Wall or Pole

Mount the sensor onto a wall by the mounting bracket as below pictures




1.9 Payload Document and Configuration Tables

Please click below button for:
 

  • Payload decoding of Uplink messages;

  • Payload encoding of Downlink messages;

  • Configuration Tables of device.

​​

Note:

If the content of below web payload, memory map, and sample decoder could not be copied, please install the extension of "Enable Copy Paste - E.C.P" for Microsoft Edge and for Google Chrome.

1.10 How to connect device to Back-end/ Network Server/ Coordinator

This instruction is applied to all kinds of Sigfox-Ready sensor produced by Daviteq.


Step 1: Log in to the sigfox backend website


Step 2: Click on Device


Step 3: Click New → Select a group


Step 4: Fill in the required information


Note: Some of our products may not have end product certification in time, to add the product to Backend Sigfox please follow the steps below.


Click on the text as shown below


Check the box as shown below to register as a prototype


2
MAINTENANCE

2.1 Troubleshooting

Please find below steps to identify the problems from Communication Part or Sensor Part:


* If the device cannot connect to the Gateway or System or Co-ordinator at the first time, it is the Communication Problem;


* If the device status like battery, RSSI level, data status or other communication is normal, but the measured values are not updated or wrong, it would be the problems of Sensor part;


* If the data coming to gateway, system or co-ordinator is not frequently as expected, the problem would be Communication.


Please refer below the troubleshooting guide for Communication and Sensor Part.

Troubleshooting for Communication



Troubleshooting for Sensor Part (if available)

1. The measured value is not within the expected value

  • The sensor is drifted over time: Re-calibrate the sensor.

  • The sensor was spoiled due to some reasons. Replace the new sensor


2. HW_Error = 1

  • Loosed connection of sensor module and wireless transmitter: Check the internal wiring.

  • The sensor module got a problem: Please consult the manufacturer for a warranty or replacement.

2.2 Maintenance

Maintenance for Main device

There is no requirement for maintenance of the Hardware of Sigfox Device except:

1. The battery needs to be replaced. Please check the battery status via uplink messages;


Note: When the battery indicator shows only one bar (or 10% remaining capacity), please arrange to replace the battery with a new one as soon as possible. If not, the battery will drain completely, and the resulting chemical leakage can cause severe problems with the electronic circuit board.


2. Sensor, please refer to the maintenance section of the sensor document.

Maintenance for Sensor part (if available)

  • Regular maintenance and cleaning filter to remove dust and chemical element

  • Humidity sensor should be calibrated every year

3
ADVANCED GUIDE

3.1 Principle of Operation

Device components

Daviteq Sigfox Integrated Humidity & Temperature (ATH) Sensor comprises 02 parts linked internally:

• The Daviteq Sigfox wireless transmitter;

• The Daviteq Integrated Humidity & Temperature (ATH) module


What are the primary output values?

• HUMIDITY: Ambient humidity value, used for alarm.. This parameter equals HUMIDITY_X10 in the uplink payload divided by 10

• TEMPERATURE: Ambient temperature value. This parameter equals TEMPERATURE_X10 in the uplink payload divided by 10


What are the secondary output values?

Below output values are useful for device maintenance and troubleshooting.

  • Battery level (%): the remaining capacity of the battery. The parameter in the payload is BATTERY_LEVEL.

  • Number of consecutive Alarm: The number of consecutive alarm message. This parameter in the payload is TENTATIVE. TENTATIVE will be reset to 0 when previous message is alarm and current message is cyclic.

  • Alarm: alarm status of the device. The parameter in the payload is ALARM

  • Sensor error: sensor working properly or not and this parameter in the payload is HW_ERROR

  • Sensor current configurations: current main settings of the sensor and this parameter in the payload is LATEST_SIGFOX_DOWNLINK

  • Sensor hardware version: hardware version of the sensor and this parameter in the payload is HW_VERSION

  • Sensor firmware version: firmware version of the sensor and this parameter in the payload is FW_VERSION


Principle of operation

Most of the time, the device will be in sleep mode. When the timer reaches the Measure_Period (for example, 30 minutes), it will wake up the device to start the measurement.


This Measure_Period will affect the energy consumption of the device.


The measurement will take a certain time to finish; it can take milliseconds or seconds to finish the measurement. This measurement time depends on sensor type, required accuracy, and other factors. Shorter measurement time, lower energy consumption, and longer battery life. After finishing the measurement cycle, the device can read all the measured parameters. Main parameter for alarm is HUMIDITY


If parameter ALARM_ENABLE = 1

Then the device will compare the ILLUMINANCE value with the Low Alarm Setpoint and High Alarm Setpoint.


After comparison, the devices will have 03 statuses:

  • No_Alarm;

  • Low_Alarm

  • High_Alam.


How the device send uplink message base on above 03 states?

If Device state is No_Alarm, it will check the timer to reach the Cyclic_Data_Period to send the CYCLIC_DATA uplink message;


If Device state is changed from No_Alarm to Low_Alarm or Hi_Alarm, it will send alarm message immediately. Please check the below picture to understand the operation flow when finishing the measurement cycle:


Once alarm happened and send the first alarm message, the device will send the next alarm message in the Alarm_Period if the device is still in Alarm states (Low_Alarm or High_Alarm). Please check below picture to understand the operation flow when the Alarm timer reaches the Alarm_Period.


If parameter ALARM_ENABLE = 0

The device will check the timer to reach the Cyclic_Data_Period to send the CYCLIC_DATA uplink message;


Please check the Payload document to understand clearly about uplink messages, downlink messages, meaning of parameters for configuration...


Principle of Operation of Sensor part (if available)

Capacitive humidity sensors operate on the principle of capacitance, which is the ability of a system to store an electrical charge. The sensor consists of two conductive plates, separated by a hygroscopic dielectric material. The dielectric material, typically a polymer or ceramic, exhibits a property known as relative permittivity (or dielectric constant), which varies with humidity levels. When the humidity increases, the water molecules are absorbed by the dielectric material, leading to an increase in its permittivity. This, in turn, results in a change in the capacitance between the plates, which can be measured and converted into a humidity reading.



Default Configuration Parameters of Sensor part (if available) 

This humidity sensor has the default configuration, however, those parameters can be changed. The user can change the configuration on the wireless transmitter so that the complete sensor (transducer + wireless) delivers the proper output value. Please check the Payload document for more information.

3.2 Configuration

How to configure the device?

Sensor configuration can be configured in 02 methods:

Method 1: Configuring via Downlink messages, port 1 (default)


Method 2: Configuring via Offline cable.

Step to access configuration port: Open housing by turning counter-clockwise 2 hex screws, then remove the anti-interference shield, the configuration port as below figure:



Note: The sensor is only active for offline configuration in the first 60 since power up by battery or plugging the configuration cable.


Which Parameters are configured?

Please check Part G in Section 1.9 Payload Documents above.

Method 1: Configuration via Downlink messages

Please check the Part D & E in Section 1.9 Payload Documents above.

Method 2: Configuration by Offline Cable

Please download the Configuration Template File of this sensor to be used in Step 4 below.

Instructions for offline configuration of the Daviteq LoRaWAN sensors. Please follow the following steps.


Note: The sensor is only active for offline configuration in the first 60 since power up by battery or plugging the configuration cable.


1. Prepare equipment and tools

The following items must be prepared for configuration.

  • A PC using the Windows OS (Windows 7 or above versions). The PC installed the COM port driver of the Modbus configuration cable (if needed). The driver is at link: Modbus Configuration Cable COM port driver for PC and the instruction to install  the driver at link: How to install the driver.

  • A Modbus configuration cable 

  • Tools to open the plastic housing of LoRaWAN sensors (L hex key or screwdriver)


2. Download and launch Daviteq Modbus configuration software 
  • Click the link below to download Daviteq Modbus configuration software:

https://filerun.daviteq.com/wl/?id=yDOjE5d6kqFlGNVVlMdFg19Aad6aw0Hs

After downloading the software, unzip the file named: Daviteq Modbus Configuration.zip and then copy the extracted folder to the storage drive for long-term use. 

  • Open the folder, double click on the file Daviteq Modbus Configuration Tool Version.exe to launch the software and the software interface as below:


Note: The software only runs on Microsoft Windows OS (Windows 7 and above).


3. Connect the cable and configure the sensor

Step 1: 

Connect the PC to the sensor using the configuration cable.

- Use the configuration cable (Item code: TTL-LRW-USB-01).


- Connect the USB-A plug into the USB-A socket of the PC.


Step 2: 

On the configuration software, choose the relevant Port (the USB port which is the cable plugged in) and set the BaudRate: 9600, Parity: none


Step 3:

Click Connect button to connect the software to the sensor. After successful connection, the Connected status will show on the software.


Step 4: 

Import the configuration template file of the sensor (as above link) to the software: click menu File/ Import New and then browse the relevant sensor template file (csv file) and click Open to import the template file.


Note: The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor.

Each sensor type has its own template file. Refer to the sensor's manual to download the correct file.


Step 5:

Open the housing of the sensor and quickly plug the connector of the configuration cable into sensor's modbus configuration port as below figure. After plugging the connector, the software will read the parameter values automatically.

Plug the cable connector into sensor's modbus configuration port. This port is located at a different location, depends on the sensor type.


Note: If the sensor has SKU of WSSFCEX-PPS and hardware version 1 &2, the sensor must be powered by batteries for configuration


Step 6: 

Read the current value of the parameter with Modbus Function 3

  • At the relevant row of the parameter, check box 3 on column Func to read the value of the parameter. The read value is shown in VALUE ON MEMMAP column.


The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor. After 60 seconds, the TIME_OUT text will show on EXCEPTION column of the software.


Step 7: 

Write the new setting to the parameter with Modbus Function 16

  • Double click on the column VALUE TO WRITE of the parameter and input the new setting value of the parameter;

  • Uncheck the tick on the FC column of the parameter, click on the arrow, select 16 and then check on the FC column to write a new setting to the parameter. The WRITE_OK text will show on EXCEPTION column if the software successfully writes the setting.


Repeat Step 6 to read the setting of the parameter for double-checking.


Note: For some critical parameters of the sensor, the password in "password for setting" must be written before writing the new settings to these parameters.

Only read/ write registers are allowed to write.

The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor. After 60 seconds, the TIME_OUT text will show on EXCEPTION column of the software.


4. Troubleshooting

3.3 Calibration/ Validation

How to force sensor to send data for calibration/ validation (if available)

Using the magnet key, the device can be triggered to send data to the Base Station immediately.



Note:

Upon transmitting the data to the Base Station using the magnetic key, the timer for the transmission time interval will be reset.

The minimum time interval between two manual triggers is 15 seconds. If the interval is less than 15 seconds, data transmission will not occur.


Calibration/ Validation sensor (if available)

Humidity sensors need to be calibrated regularly to ensure they operate within their specifications. There are several ways to calibrate a humidity sensor, including:


Calibrated relative humidity generator: Humidity sensor calibration is usually done by comparing the sensor’s readings to a calibrated relative humidity generator. The sensor is exposed to known humidity levels, and any discrepancies in its readings are corrected until precise humidity measurements are obtained.


Humidity calibrator: To most accurately calibrate a humidity sensor, you need to generate and measure humidity at a variety of temperatures and humidity levels. To do this efficiently, you would use a humidity generator/ calibrator. These measurements are compared with the measurements of the device under test.


4
PRODUCT SPECIFICATIONS

4.1 Specifications

SensorDigital type, factory calibrated, output both Humidity & Temperature values
Sensor TypeIntegral or Remote type with cable
Humidity measuring range & accuracy0∼100% RH, ±2.0%
Humidity resolution0.1%
Temperature measuring range & accuracy-40∼85℃, ±0.2℃
Temperature resolution0.1℃
Sensor Filter20µm Alloy sintered filter
COMMUNICATION
Sigfox zonesselect RC2-RC3-RC4-RC5 or RC1-RC6-RC7
AntennaInternal Antenna 2.0 dbi
Battery02 x AA Type 1.5VDC, working time up to 10 years (depends on configuration)
RF Module complies toCE, FCC, ARIB
Working temperature-40∼60℃ (using Energizer® Lithium Ultimate AA battery)
DimensionsH137xW73xD42
Net-weight250g
HousingPolycarbonate & POM plastic, IP67

5
WARRANTY & SUPPORT

5.1 Warranty

Warranty

Below terms and conditions are applied for products manufactured and supplied by Daviteq Technologies Inc.


Free Warranty Conditions
  1. The manufacturer undertakes to guarantee within 12 months from shipment date.

  2. Product failed due to defects in material or workmanship.

  3. Serial number, label, warranty stamp remains intact (not purged, detected, edited, scraped, tore, blurry, spotty, or pasted on top by certain items).

  4. During the warranty period, if any problem of damage occurs due to technical manufacturing, please notify our Support Center for free warranty consultancy. Unauthorized treatments and modifications are not allowed.

  5. Product failed due to the defects from the manufacturer, depending on the actual situation, Daviteq will consider replacement or repairs.


Note: One way shipping cost to the Return center shall be paid by Customers.


Paid Warranty
  1. The warranty period has expired.

  2. The product is not manufactured by Daviteq.

  3. Product failed due to damage caused by disasters such as fire, flood, lightning or explosion, etc.

  4. Product damaged during shipment.

  5. Product damaged due to faulty installation, usage, or power supply.

  6. Product damage caused by the customer.

  7. Product rusted, stained by effects of the environment or due to vandalism, liquid (acids, chemicals, etc.)

  8. Product damage is caused by unauthorized treatments and modifications.


Note: Customers will be subjected to all repairing expenses and 2-way shipping costs. If arises disagreement with the company's determining faults, both parties will have a third party inspection appraise such damage and its decision be and is the final decision.


5.2 Support

Support via Help center

If you need our support for Daviteq device's installation, configuration, test, and decode, please email us at: support@daviteq.com OR input support request at link: https://forms.office.com/r/XWHbYG7yy7

Our support engineer will contact you via email or the support ticket system.

 

If you have any questions about the product, you can search for information on our web (https://www.iot.daviteq.com/). If you can't find the right information, please register an account and send us a request at link Contact us | Daviteq Technologies . We will respond within 24 hours.

bottom of page